Mall Management + Operational Services:

McARTHUR + COMPANY draws upon its regional + global experience to deliver every stage of the retail asset management life cycle, both pre- and post opening, to meet operational + commercial needs. We tailor make an operational structure and establish customer centric teams to ensure every customer experience is a positive one. Key commercial deliverables include the development of budgets, establishment and management of service charges rental revenue. Our diligent approach to cost management ensures every expenditure is measured, monitored and managed, from utilities and consumables through to operational costs.

Day-to-day operational effectiveness is maintained through robust management of facilities management including scope creation, third-party tendering and management, KPI creation + monitoring as well as the delivery of procurement services while leveraging economies of scale through our portfolio.