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Complete enterprise technology ecosystem delivered from zero — EMR, AI health profiling, cloud infrastructure, ERP, HRIS, cybersecurity, and full DHA/NABIDH regulatory compliance. Day one operational. Zero incidents.
Budget Overruns
Fully Operational
Admin Reduction
Biomarkers Integrated
Compliance Incidents
Client
Location
Sector
Delivered
ZOIME Medical & Longevity Centre is a DHA-licensed longevity and regenerative medicine clinic in Jumeirah, Dubai — purpose-built for high-net-worth individuals, C-suite executives, and global health-optimisation clients. The clinic operates across seven clinical pillars: Nutrition, Movement, Aesthetics, Sleep, Mind, Regeneration, and Supplements, with advanced diagnostics spanning 100+ biomarkers, genomics, epigenetics, gut microbiome analysis, stem cell exosomes, and therapeutic plasma exchange.
McARTHUR + COMPANY was engaged to design and deliver the complete enterprise technology ecosystem from zero, against a compressed pre-launch timeline — no existing systems, no team, no infrastructure. Zero margin for failure.
The mandate covered the full technology agenda: EMR selection and deployment, AI health profiling integration, cloud architecture, cybersecurity governance, HRIS and workforce management, ERP and financial systems, patient CRM, telehealth, IoT diagnostic device connectivity, and end-to-end DHA and NABIDH regulatory compliance — all integrated, all automated, all live on opening day.
Complete enterprise technology ecosystem delivered from zero — EMR, AI health profiling, cloud infrastructure, ERP, HRIS, cybersecurity, and full DHA/NABIDH regulatory compliance. Day one operational. Zero incidents.
Full clinical records: appointments, notes, protocols, prescriptions, lab results, billing, DHA-compliant patient data. 30–40% admin reduction.
360° longevity AI integrating 100+ biomarkers, genomics, epigenetics, gut microbiome, wearables, and 6 IoT diagnostic devices into a unified patient digital twin.
Multi-region hybrid cloud: RBAC, MFA, encrypted data, NABIDH-compliant data residency, auto-scaling, audit logging, disaster recovery. 99.9% uptime from day one.
NABIDH HL7 FHIR health data exchange — the UAE’s national health record system. Compliant from day one. Zero findings across all regulatory inspections.
End-to-end security governance: network segmentation, RBAC, endpoint protection, SIEM alerting, incident response, full DHA audit trail. Zero incidents to date.
Clinical revenue, invoicing, payroll, stock, and procurement unified into real-time board-level financial reporting with automated reconciliation.
Full employee lifecycle integrated with Cloud Identity Management. New hire triggers automatic system access, EMR credentials, compliance docs. IT intervention eliminated.
Integrated telehealth connected to EMR. Virtual consultations with automatic session documentation and clinical record continuity for global HNWI clients.
Automated patient journey: booking confirmation, pre-appointment prep, follow-up, programme milestones, HNWI onboarding. Zero manual outreach.
Six devices connected: Cosmed VO2 max, DEXA, Sphygmocor cardiac, pulmonary function, health wearable, body composition — all feeding the AI platform automatically.
Live board-level dashboards: revenue per clinical pillar, patient throughput, outcomes, staffing utilisation, financial performance — all automated, all real-time.
External lab results auto-ingested into EMR and AI platform. Matched to patient, no manual entry, immediate clinical decision support. Full audit trail.
At the heart of the ZOIME ecosystem is an AI-driven health intelligence platform synthesising data from multiple sources — clinical records, diagnostic devices, wearables, genomics, and lifestyle inputs — into a unified digital twin for each patient. The platform runs 15+ AI health insight modules covering cardiovascular risk, metabolic health, biological age, inflammation markers, and longevity optimisation, drawing from a 10,000+ peer-reviewed reference knowledge graph.
Reduction in admin overhead through EMR automation and full clinical workflow digitalisation
DHA/NABIDH compliance incidents across all regulatory inspections since launch
Biomarkers automatically integrated into the AI digital twin for each patient
All 12 systems fully live on opening day — no deferred scope, no post-launch fire-fighting
The ZOIME flagship clinic serves as the Centre of Excellence model for a planned rollout of 100 wellness centres across MENA over the next decade — Dubai, Riyadh, Jeddah, Doha, Kuwait, Bahrain, Muscat, Abu Dhabi, Beirut, and Cairo. McARTHUR + COMPANY’s AI + Tech Advisory is embedded in this expansion strategy, providing the technology framework and AI health intelligence architecture that will underpin each new location.
